Start here
Confirm that you are using the current app version and a supported operating-system version. Restart the app before repeating the exact action that caused the problem.
Your data
Shot packages, lens and sensor choices, exposure references, media estimates, sun checks, and slate details. This information remains under the app privacy policy described on this site.
Permissions
CineBalance does not send project information to a backend.
Important boundary
Use a calibrated meter, camera, crew guidance, weather sources, and manufacturer documentation for final field decisions.
Contact support
Email namanmahendra8909@gmail.com. Include the platform, operating-system version, device model, and a short description of what happened. Avoid sending private project details unless they are needed to diagnose the issue.