Start here
Confirm that you are using the current app version and a supported operating-system version. Restart the app before repeating the exact action that caused the problem.
Your data
Heat level, category choices, the current prompt, and session progress stay in memory and clear when the session closes. Only the haptics preference is stored locally. This information remains under the app privacy policy described on this site.
Permissions
Rouvelle requests no protected device permissions and has no account, advertising, analytics, tracking SDK, backend, or remote content service.
Contact support
Email namanmahendra8909@gmail.com. Include the platform, operating-system version, device model, and a short description of what happened. Avoid sending private project details unless they are needed to diagnose the issue.